Terms and Conditions.

Pricing and Payment:

Pricing: All prices quoted are in GBP

Payment Schedule:

Deposit: A deposit of 50% of the total quoted price is required upon approval of the quote, unless otherwise agreed. This deposit secures your order and initiates the design process. Payment is due within 7 days of receiving the invoice, and once you’ve paid it’s not refundable.

Subsequent Payments: 50% of the quoted price is required before any design work is started and the remainder of the total quoted price is due prior to product delivery. Once full payment is received, printing production will proceed.

Any payment plans need to be agreed upon at the deposit stage.

Payment Methods: We accept credit/debit card and bank transfer. Details for payment will be provided upon approval of the quote.

Currency Conversion: For international orders, the client is responsible for any currency conversion fees or charges that may apply from their bank.

Order Modifications: Any requested modifications or additional services requested after quote approval may result in adjusted pricing. These adjustments will be communicated and agreed upon before proceeding with the changes.

Cancellation Policy

We understand that circumstances may change, and we strive to accommodate our clients to the best of our abilities. However, please note that cancellations may have an impact on our resources and schedule. The following cancellation policy applies:

Cancellation prior to design approval:

  • If a cancellation is made within 48 hours of placing an order, a full refund will be issued.

  • If a cancellation is made after 48 hours of placing an order, a non-refundable deposit will be retained to cover initial design and administrative costs.

Cancellation after design approval:

  • If a cancellation is made after design approval, the non-refundable deposit will be retained. No refunds will be issued for cancellations made after design approval.

Termination due to exceptional circumstances:

  • In the event of unforeseen circumstances, force majeure, or any other situation beyond our control that necessitates the termination of the project, we will work with you to find a fair and reasonable solution, including possible refunds on a case-by-case basis.

Please note that this cancellation policy is subject to change without prior notice. We recommend reviewing the policy and discussing any concerns or questions you may have before proceeding with your order.

By placing an order with us, you acknowledge and agree to adhere to the terms and conditions outlined in this cancellation policy.

Ownership Rights:

We take pride in creating bespoke stationery that reflects your unique vision and wedding day. To ensure transparency and clarity regarding ownership rights, the following guidelines apply:

Artwork Ownership:

  • Upon completion of the project and receipt of full payment, the client will own the final stationery design created specifically for their event. However, Jade Marie Atelier retains the ownership rights of all original artwork created during the project.

  • Jade Marie Atelier retains the rights to showcase the artwork in our portfolio, website, social media, and other marketing materials as examples of our work, unless otherwise agreed upon in writing.

Reproduction and Distribution:

  • The client may reproduce and distribute the final stationery artwork solely for personal use related to their wedding or event.

  • Commercial use, reproduction, distribution, or reselling of the artwork without written permission from Jade Marie Atelier is strictly prohibited.

Design Elements and Concepts:

  • Any design elements, concepts, or ideas provided by Jade Marie Atelier during the consultation or design process remain the intellectual property of Jade Marie Atelier.

  • Specific pieces of artwork, design elements or concepts may be used by Jade Marie Atelier in future projects unless otherwise agreed upon in writing.

Please note that these ownership rights are subject to change without prior notice. We recommend reviewing the ownership rights and discussing any concerns or questions you may have before proceeding with your order.

By engaging Jade Marie Atelier's services, you acknowledge and agree to adhere to the terms and conditions outlined in these ownership rights.